Appointments – What to expect

We aim to develop professional, respectful relationships with our clients and their treating practitioners. Appointments are held in quiet and confidential premises. We always encourage open communication and feedback on progress and treatment preferences.

Structure of sessions

• Psychology sessions generally run for 55 minutes

• The number of sessions required depends on the individual person and circumstances. As a general rule, it is preferable to book in 2-3 weekly/fortnightly sessions initially and then spread the sessions out. This allows time for implementation and practice of strategies between sessions

Confidentiality

• Confidentiality is assured. Psychologists cannot release information disclosed in sessions unless we believe the client is a risk to themselves or others or we are required to by a court of law. We will always seek to discuss this with clients before any release of information

GP Referral

• With a referral from a GP, clients can utilise a Mental Health Care Plan (MHCP) that allows for up to 10 visits per calendar year. Clients should book a double session with their GP to complete a MHCP

• Currently Medicare provide a rebate for clients. There is generally a gap between the rebate and the amount charged by the psychologist.  A reduced rate may be available with a health care card

Private payments, private health funds and other compensation schemes

• Clients are welcome to attend on a full-fee paying basis

• Private health rebates are also available. The amount will depend on the private health care fund

• We also see clients of WorkSafe, TAC and NDIS